Dear *********,

Thank you for contacting Online Support. I can see you would like a refund for Online Storage. We will be unable to complete the requested refund as this service is non-refundable. I do apologize for any inconvenience this may cause.

Please let us know if we can help you in any other way.

Sincerely,
Sara P.
Online Support Team

Stay away from GoDaddy if you want to build a dynamic site, especially on a WordPress platform. My similar websites are very slow, a lot of time are down while I'm getting 500 internal server errors or database errors, and the support sucks by all means - they send you fullish answers and aren't helpful at all. So, make yourself a BIG service - stay away from GoDaddy hosting!

GoDaddy sucks! I've had the worst experience with them out of any company I've ever dealt with. Apparently 5 years ago I bought a domain for a 5 year term. I haven't logged into that account for 4 years and have NEVER received a notice. Recently they charged me $100.

When I called in they could NOT find me. I said, "But you just charged me $100, I'm looking at my credit card statement from last month". After one hour I figure out they used my OLD credit card number! Can you believe that? No notice and on an old number.

Anyway, I told them that it is the PRINCIPLE that matters. I did NOT get any notice and hadn't logged into my account for 4 years. Didn't matter... they said, "sorry, we can't refund you." I told them that it's unethical and wrong for a company to charge someone 5 years later when they have not logged into the account for 4 years and received no notice.

Just so you know I've bought 2500 domains with other registrars. And I know for certain that the current registrar that I'm with would BEND OVER BACKWARDS to keep me happy. GoDaddy spends MILLIONS on commercials but does something totally unethical and won't refund a customer to keep them happy... doesn't make a lot of sense.

I highly recommend that you do NOT use GoDaddy. There are way better registrars out there that won't scam you.

I have the same Drupal code base installed on two shared servers. The godaddy site is significantly slower and even the ftp upload is 3 or 4 times slower. I like godaddy for domain management and registrations but will not host even a small Drupal site. Also, the control panel is poor especially if you are used to cPanel. Their customer service may answer the phone but they have given me incorrect answers twice. You can't run a serious Drupal site on godaddy shared service. You can on others.

COntacted customer support, the woman was extremely condescending, short with me, and rude. Wow. Who would want to deal with this company - ever? Their home page stated that .ca's were 9.99 - it did not say for "new registrations only" - I asked the billing support person for the price, as their site was wrong, and was told flat out no. - I let her know I would be taking my business elesewhere lol - do the CEO's of this company realize how rude their CSR's are? not a way to get business!

GoDaddy seamed like a great deal but you must read the renewal policy. If you don't select “automatically renew” you will not be contacted until after your domain has expired then they will charge you an $80 "redemption fee". If you choose not to pay this ridicules amount and try and register it with another company you can’t because GoDaddy is holding it. You will have to bid to get it from them unless you wait until the 42nd day following your domain registration's expiration date then they cancel your domain. All services associated with the domain are removed. So you might be lucky enough to get it back at no additional charge if it isn’t grabbed up by someone else. In my opinion this is a very unethical practice and my company will not be working with them in the feature.

The price for bare-bones domain hosting is actually $9.63 or more after one year.

The website is confusing and web forms appear designed to disorient the user and upsell more product at every stage of a process.

When you makes changes to your profile you're locked in for 60 days (apparently you agree to this on in one of 3 links containing legal information).

This means that if you make changes to your contact information in order to facilitate a transfer of an expiring domain to a cheaper and/or better service you end up having to pay GoDaddy an additional year of service.

Experienced Webmasters Avoid Godaddy like the plague because they have the slowest servers on the face of the Earth! Try uploading or even getting to the file manager area unless you have an extra few hours (DAYS!) to waste!
I have to charge my customers an extra hundred dollars if they are unfortunate enough to have signed up with this over rated host.
I always manage to enlighten them though (thank God) after they discover the truth about GoDaddy!

signed up and within two hours I was seeking a refund...forget about godaddy...save yourself a load of grief

For a basic, no frills site like mine, GoDaddy is pretty good. But their control panel is cluttered and hard to find things on. The last time I checked, they do not offer shell access, so if you need that, look for other providers.